Detect & connect behavioral health cases during crisis response

CaseFinder uses published peer-reviewed AI to detect 93.75% and record behavioral health cases hidden in 911 calls and police reports, routing them to the right care automatically and tracking them for compliance.

CaseFinderFirst responders >Behavioral healthproviders >Child protectiveservices >Community orgs >Schools >

First responders (EMS, Police, Fire)

  • Identifies behavioral health trends over time to guide resource allocation and deployment
  • Flags cases appropriate for diversion and reduces unnecessary incarceration
  • Generates records that support state compliance requirements for crisis intervention and diversion protocols
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The Impact

Behavioral Health Detection Rate

Status quo (manual review)~6%
With CaseFinder AI93.75%

Co-Responder Daily Case Capacity

Status quo (manual coordination)+1–2 cases
With CaseFinder AI220–300 cases

93.75%

Detection Accuracy

15×

More Cases Identified

Top 30%

Usability Score (SUS)

How CaseFinder Works

Pull in data

Pulls 911 transcripts, police narratives, and clinical notes

Identify behavioral cases

Peer-reviewed natural language processing engine identifies behavioral health cases

Check for bias

Ensure consistent, fair outputs across all demographics and geographies

Classify & connect

Severity scoring engine automatically routes each case to the right responder

Legal reporting

Audit-ready, court-admissible reports generated instantly

Why It Matters

01

Unlock Funding & Resources

Quantify drug- and opioid-related incidents from 911 and police data to build the evidence base for opioid settlement funds, SAMHSA grants, and other federal behavioral health funding streams.

02

More Lives Reached

Systematically identify every behavioral health incident — not just the worst cases.

03

Better Referrals

AI-assisted detection with standardized warm handoffs and tracked follow-up that closes the loop.

04

Compliance Built In

Audit-ready reports automatically unlock Title JAG, JMHCP, and co-responder grant funding.

05

Multi-Source Integration

Connects to 911 CAD, police RMS, and clinical record systems with no custom integration work.

06

Built-in Debiasing

Equity filters prevent disparate outcomes by race, age, or geography.

Kennesaw State University

Independently validated

In partnership with Kennesaw State University, detection models were evaluated in peer-reviewed research and assessed by active police officers in live deployment environments. Brown et al. (2024): Smart Health journal.

Baseline Accuracy87.6%
With Active Learning92%
On Unseen Samples (final validated accuracy)93.75%
Smart Health journal cover

Brown et al. (2024)

Citation: Brown, M., Azmee, A. A., Khan, M. A. A. H., Thomas, D., et al. (2024). Adaptive Attention-Aware Fusion for Human-in-the-Loop Behavioral Health Detection. Smart Health, 32, 100475.

Read the paper — doi.org/10.1016/j.smhl.2024.100475

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Join forward-thinking agencies to detect behavioral health crises before they escalate and coordinate the care that follows.

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